Terms and Conditions

Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

Licence to use website

You may view, download for caching purposes only, and print pages from the website, provided that:

  1. you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
  2. you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;
  3. you must not edit or otherwise modify any material on the website.

Cancellation policy

By Customer (Customer is person placing order for picnic(s) irrespective if they are ordered as a gift for another person)

Orders for picnics to be delivered at a pickup location or collected by Customer may only be cancelled by Customer within 48 hours of placing an order. Notwithstanding the foregoing, if an order is received within 48 hours of the planned time for the event, the Customer may not cancel the order.

Once an order is received the picnic(s) will be delivered to the location of the pickup location at the stated time irrespective or weather conditions.

In the event that a written request for a cancellation is received within the relevant period, a refund of the value of the picnics only (subject to any costs already incurred by PraguePicnics.com) will be made to the card from which payment was received. Under no circumstances will Handling Charges be refunded for orders cancelled by Customer by PraguePicnics.com

PraguePicnics.com reserves the right to cancel orders at any time with 48 hours’ notice to Customer. PraguePicnics.com will contact Customer at any of the addresses (including Email and telephone – leaving voice message where appropriate) recorded at time of order and provide a refund of total amount paid at time of order including Handling Charges.

All requests for cancellation must be by email to hello@praguepicnics.com and must include the confirmation number(s) provided at the time of order. Acceptance of cancellation for any other reason is at the sole discretion of Directors of PraguePicnics.com.

To cancel your order please email us your order id and your reason for cancellation to hello@praguepicnics.com.

Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

This notice will be governed by and construed in accordance with Czech Republic’s law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.

Our contact details

The full name of our company is Maxitex s.r.o. ID: 27109798, T/A PraguePicnics.com and our address is Zitna 50, Prague 2, 120 00, Czech Republic. You can contact us by email at hello@praguepicnics.com.

Payment information

We do not store credit card details.

All payments are processeed via the GoPay payment gateway

GoPay Verified by Visa MasterCard Secure Code Visa MasterCard Visa Electron MasterCard Electronic MaestroCard
Pink Crocodile Logo

Support the children at the Pink Crocodile Charity with us!

We donate a 1 Euro of everything we make to the children in need at the Pink Crocodile School in Prague

Please care for the environment! Help keep our city clean by disposing of your garbage after your picnic.